IT Support for Lifestyle/Wellness brands
Customer retention makes or breaks lifestyle and wellness brands so your IT infrastructure has to be rock solid
Your Top 3 IT Challenges
Reliable IT Support Services
Since lifestyle and wellness brands are laser-focused on driving sales, IT roadblocks like your website or Customer Relationship Management (CRM) platform going down are business-critical. Our concierge IT is an outsourced service that handles everything to keep your business humming. We’ll ensure devices are up-to-date, systems have backups, devices are procured, 24/7 support is available to the team, and more.
I was hosting a “listen and learn” session for our top customers and our Internet crashed. We lost valuable insights to improve our product experience.
Systems & Smiles
We can quickly assess the issues and set up your infrastructure to minimize the risk of that ever happening again!
Our wellness product line is sold exclusively online. From employees falling for phishing scams to vulnerabilities in our CRM platform, I don’t have confidence that our platform is secure.
Systems & Smiles
Our security and compliance team has a standard process for assessing your infrastructure, implementing improvements, and training the team to support the protocols. Leave it to us and we’ll replace fear with faith!
Customer Data Security: Ensuring Privacy and
Trust
Whether you sell to consumers or through distributors, your customers are your business. Securing their data, particularly personal information is ground zero for earning their trust. Handoff security issues to our experts, including SOC 2 or GDPR compliance and internal protocols, so you can focus on building customer relationships.
Customised IT Management Solutions
Growing lifestyle and wellness brands don’t typically have dedicated IT staff. At the same time, you need standardized internal systems and rules of the road to ensure that security is never compromised. In addition to handling your day-to-day IT, we can craft your IT toolkit so it works for the team and keeps your data safe. From file sharing to storage to communications, we’ll tailor the framework to your team.
Systems & Smiles
What IT hassles keep you up at night?
Why S&S
Our expertise in supporting lifestyle and wellness brands means that we can share relevant best practices and anticipate the IT needs you may not see coming.
- Try clicking on each point!
- Speak human, not tech
- Understand the demands of lifestyle/wellness brands
- Recommended by Apple
- Mac and Windows integrations
- Avoid problems with proactive service
- Purchase and set up hardware
- Manage employee onboarding/offboarding
- Track and manage system updates
- Replace, recycle, and repair hardware worldwide
- Keep vital systems backed up
- Manage compliance, including SOC 2, ISO 27001, and GDPR
- Access IT status via a real-time dashboard
- 24/7 online support and onsite service
- Give your team all the reasons to smile
Want to know more about why we’re not your bog-standard IT company?
You're in good hands
10+ year track record, verified credentials
Book a consultation
Offload your IT worries in a no-risk, no-cost one hour session. We’ll listen, and then lay out a proactive approach to making your business hum. See how user-friendly we are!
Anything, Anytime, Anywhere
Our online concierge team can help your staff anywhere in the world, in any time zone 24/7/365. Onsite technicians can deliver projects across the UK & Ireland.
Our Locations
London, UK
In the centre of Shoreditch, our clients are taking on traditional industries and revolutionising markets.
18 Finsbury Square, London EC2A 1AH
Manchester, UK
We support bold innovators shaping the future of shopping, dining and entertainment.
9 Great Ancoats Street, Manchester M4 5AD
Dublin, Ireland
Home to some of our most exciting finance, technology and SaaS clients.
42 Pearse Street, Dublin D02 YX88
Need on-the-ground support elsewhere in Europe, in the US, or on another continent? We have trusted partners all over the world who seamlessly extend our services. Tell us more about your priority locations.